Reference

How byd108 Handles Your Personal Information

Your account data, wallet details, and session activity are handled with care on byd108. This page explains what we collect, why we collect it, and how you can access, update, or remove your information — including data tied to your DANA, OVO, or GoPay…

Data Access RightsCookie ControlsAccount DeletionWallet Data HandlingContact Our Privacy Team
byd108 How byd108 Handles Your Personal Information
PRIVACY CONTACT

Reach Our Privacy Support Team

If you have a question about your data, want to request a copy of what we hold, or need to update your account details, our support team handles privacy requests directly. Responses are sent to the email address registered on your account.

Team online

Email Support

Send your privacy request to our support address from your registered email. We aim to respond within a few business days and will confirm receipt.

Live Chat

Open the chat widget inside your account dashboard to speak with a support agent about data access, correction requests, or account closure queries.

Account Settings

Some data updates — like your contact number or linked e-wallet — can be made directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply account-level security and clear data practices so you know exactly what happens to your information on byd108. Here is how each area works in practice.

Account Security

Your account is protected with password hashing and OTP verification on login. Suspicious access attempts trigger an automatic lock and an alert to your registered contact.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see which lobby sections get the most use. You can block non-essential cookies in your browser without losing account access.

Data Retention

Active account data is kept while your account is open. After closure, we retain transaction records for the period required under applicable regulations, then delete them.

Requesting Changes

To access, correct, or delete your data, email us from your registered address or use live chat. We verify your identity before processing any change to protect your account.

Common Questions About Your Data on byd108

These are the questions we hear most often about how personal data is handled. If your question is not here, reach us through live chat or email.

We collect your name, email address, phone number, and the e-wallet details you use — DANA, OVO, or GoPay — along with device and session data generated when you use the lobby.

Yes. Email us from your registered address with a data access request. We will verify your identity and send a summary of the personal data linked to your account within a few business days.

Basic updates like your phone number or linked wallet can be done inside account settings. For changes to your registered email, contact support via live chat so we can verify the request.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete transactions, and with fraud-detection services to protect your account.

Transaction and identity records are kept for the period required under applicable regulations after account closure. Once that period ends, your personal data is deleted from our systems.

Contact our support team via live chat or email from your registered address. We will confirm your identity, process the closure, and let you know when deletion is complete.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.